Shipping & Returns
Payment and dispatch
The following terms and conditions apply:
Dispatch conditions
The products are delivered all over the world.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
We charge shipping costs on the basis of the shipping weight:
up to 20 Kg with GLS for 4,90 EUR
Deliveries to foreign countries:
We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight:
Niederlande, Dänemark, Frankreich, Österreich, Belgien up to 10 Kg für 18,00 EUR
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.
The minimum order value is: 10,00 €.
Terms of payment
For domestic deliveries (Germany) the following payment options are available:
- Payment in cash at the time of collection
- Prepayment via transfer
- Payment via PayPal
In case of deliveries to a foreign country, you have the following payment options:
- Prepayment via transfer
Our bank account:
Stephan Krause
Hamburger Sparkasse
BLZ 20050550 Konto: 1055214322
IBAN: DE44200505501055214322
BIC: HASPDEHHXXX
In case of questions, please contact us at the contact details mentioned in the Legal Notice.
